Effective Date: 30/08/2020
Last Updated: 04/04/2025

1. Nature of Service

All services provided by Creative Sourabh Group ( CS Groups ) are digital in nature. These include:

• Website Design and Development
• SEO Services
• Google Ads / YouTube Ads
• Social Media Management
• Digital Consulting

No physical shipping is involved.

2. Service Delivery Method

Once payment is received and onboarding is complete, services are delivered via:

• Website files: Hosting panel or email
• Reports & strategies: Email, WhatsApp, or Google Drive
• Consulting: Google Meet, Zoom, or recorded formats
• Ads: Executed on client advertising accounts

3. Delivery Timeline

• Website Development: 10–25 working days
• SEO: Starts within 5 working days
• Google Ads/YouTube Ads: 3–5 working days
• Social Media: Weekly basis
• Consulting Reports: 3–7 working days

Delays may occur if client input is delayed.

4. Communication

We provide delivery updates via:

• Email
• WhatsApp
• Project tools (if used)
• Scheduled meetings

5. Non-Delivery Circumstances

We are not responsible for delivery failure caused by:

• Incomplete inputs or feedback
• Delayed client response
• Technical or natural disruptions

6. Contact for Queries

Email: [email protected]
Phone: +91-[Your Number]

7. Governing Law

This policy shall be governed by Indian laws and subject to jurisdiction in [Your City/State], India.