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CS WhatsApp Inbox

One WhatsApp number, your whole team answering

CS WhatsApp Inbox puts your business WhatsApp number in a shared team inbox: every conversation assigned and answered, broadcasts sent on time, message templates approved by Meta, and a report that shows how fast customers hear back.

Get a quoteSee the full price in a quote before you pay.

What you get

Shared team inbox on your number

Every chat on your business WhatsApp number, visible to the team and assigned to one person.

Every plan

Broadcast campaigns

Send a campaign now or schedule it, to the contacts and tags you choose.

Every plan

Message templates approved by Meta

Write templates in the app and send them to Meta for approval without leaving it.

Every plan

Contacts, tags and CSV import

Bring your contacts in from a spreadsheet and group them with tags.

Every plan

Quick replies, media and opt-outs

Saved replies, photos, documents and locations — and opt-outs handled for you.

Every plan

Team report

First response time, customer satisfaction and the backlog, for the whole team.

Every plan

Chatbot flows and away replies

Answer common questions and after-hours messages automatically.

Professional and above

Assignment rules and lead routing

Round robin, least busy or keyword rules, lead scoring, and replies to your ads sent to the right person.

Business and above

WhatsApp messages are charged separately, per message — the subscription covers the inbox and its users.

Built for

  • Businesses where customers already ask on WhatsApp
  • Sales and support teams sharing one number
  • Brands running WhatsApp campaigns and ad replies

Questions

Is there a free trial?
Not for WhatsApp Inbox — its plans start when they are paid. You see the full price in a quote before you pay, and the plan starts the moment the payment goes through.
How is it priced?
A plan with a set number of users included, and extra users on top, for the billing period you choose. Pick a plan and how many people will use it, and you get a quote with the exact price and GST before you pay anything.
What about the cost of messages?
Messages are charged separately from the subscription, per message. The subscription covers the inbox, its users and its features.
Can we add users later?
Yes. Add users from your workspace at any time; the extra users are charged for the rest of the current billing period. Removing users lowers the bill from the next billing date.

Try CS WhatsApp Inbox with your team

Sign in or create your account, choose a plan and the number of people, and get your quote in a minute.

Get a quote

Subscriptions follow our Terms and Refund Policy.