CS WhatsApp Inbox
CS WhatsApp Inbox puts your business WhatsApp number in a shared team inbox: every conversation assigned and answered, broadcasts sent on time, message templates approved by Meta, and a report that shows how fast customers hear back.
Recommended plan
CS WhatsApp Inbox Professional
₹3,499/ month
+ 18% GST · 5 users included
Subscriptions follow our Terms and Refund Policy.
What you get
Each line names the first plan that has it — every plan above it has it too.
Every chat on your business WhatsApp number, visible to the team and assigned to one person.
Every plan
Send a campaign now or schedule it, to the contacts and tags you choose.
Every plan
Write templates in the app and send them to Meta for approval without leaving it.
Every plan
Bring your contacts in from a spreadsheet and group them with tags.
Every plan
Saved replies, photos, documents and locations — and opt-outs handled for you.
Every plan
First response time, customer satisfaction and the backlog, for the whole team.
Every plan
Answer common questions and after-hours messages automatically.
Professional and above
Round robin, least busy or keyword rules, lead scoring, and replies to your ads sent to the right person.
Business and above
WhatsApp messages are charged separately, per message — the subscription covers the inbox and its users.
Plans and pricing
One price per plan, with its users included. Move up the moment you need more.
Each plan’s price is for the whole team it includes, per month, before GST. 18% GST is added on the invoice.
For a small team
₹1,499
per month + 18% GST
billed monthly
Starts when it is paid
Includes
Support: Email, next business day
For a growing company
₹3,499
per month + 18% GST
billed monthly
Starts when it is paid
Everything in Starter, plus
Support: Priority email + chat, same day
For a company with an IT team
₹8,999
per month + 18% GST
billed monthly
Starts when it is paid
Everything in Professional, plus
Support: Dedicated account manager + phone
No limits, a contract, and a phone number
₹24,999
per month + 18% GST
billed monthly
Starts when it is paid
Everything in Business, plus
Support: 24×7 with a named engineer
All prices are in Indian rupees, before GST. Your quote shows the exact total for your team, GST included, before you pay anything.
The plan covers the inbox, its users and its features. Messages are charged separately, at these rates per message, before GST. 18% GST is added on the invoice.
| Plan | Starter₹1,499 / month | Professional₹3,499 / month | Business₹8,999 / month | Enterprise₹24,999 / month |
|---|---|---|---|---|
| What you get | ||||
| Shared team inbox on your WhatsApp number | Included | Included | Included | Included |
| Broadcast campaigns, sent now or scheduled | Included | Included | Included | Included |
| Message templates, sent to Meta for approval | Included | Included | Included | Included |
| Contacts, tags and CSV import | Included | Included | Included | Included |
| Media, documents and location pins | Included | Included | Included | Included |
| Quick replies and opt-out handling | Included | Included | Included | Included |
| Team report: first response, CSAT, backlog | Included | Included | Included | Included |
| Chatbot flows and away replies | Not included | Included | Included | Included |
| Assignment rules: round robin, least busy, keywords | Not included | Not included | Included | Included |
| Lead scoring | Not included | Not included | Included | Included |
| Ad-to-WhatsApp lead routing | Not included | Not included | Included | Included |
| WhatsApp messages | Charged per message, separately | Charged per message, separately | Charged per message, separately | Charged per message, separately |
| Limits | ||||
| Users included | 3 | 5 | 10 | 25 |
| Maximum users | 10 | 50 | 250 | Unlimited |
| File storage | 5 GB | 50 GB | 250 GB | 1,024 GB |
| WhatsApp business numbers | 1 | 3 | 10 | Unlimited |
| Automation rules | 3 | 25 | Unlimited | Unlimited |
| Audit trail kept for | 30 days | 365 days | 1,095 days | 2,555 days |
| Support & security | ||||
| Support | Email, next business day | Priority email + chat, same day | Dedicated account manager + phone | 24×7 with a named engineer |
| API access & MCP | Not included | Included | Included | Included |
| Uptime commitment | Best effort | 99.5% | 99.5% | 99.9% |
| GST invoice, ex-GST pricing | Included | Included | Included | Included |
Built for
How buying works
You see the full price, GST included, before anything is charged.
Compare the plans, then choose the app, the plan and how many people will use it.
It shows the exact price with GST, like the invoice it becomes. Nothing is charged for asking.
Plans with a free trial start at no cost. A paid plan switches on the moment the payment goes through.
Your team signs in straight away, and every payment comes with a GST invoice for your books.
Questions
Trials, GST invoices, changing plans, cancelling and your data.
Not for WhatsApp Inbox — its plans start when they are paid. You see the full price in a quote before you pay, and the plan starts the moment the payment goes through.
A plan with a set number of users included, and extra users on top, for the billing period you choose — the plans on this page show each price before GST. Pick a plan and how many people will use it, and you get a quote with the exact total, GST included, before you pay anything.
Messages are charged separately from the subscription, per message. The subscription covers the inbox, its users and its features.
Yes. Add users from your workspace at any time; the extra users are charged for the rest of the current billing period. Removing users lowers the bill from the next billing date.
Yes. Prices are shown before GST, and every payment comes with a GST invoice made out to your company — with your GSTIN when you add it to your billing details. Your quote shows the GST before you pay, exactly as the invoice will.
Yes, from your workspace. A move to a higher plan applies at once, and the difference for the rest of the current billing period is charged when you make it. A move to a lower plan, or to a different billing period, applies from your next billing date. During a free trial, moving up costs nothing.
From your workspace, at any time. It keeps working until the end of the period you have paid for — or the end of the trial — and no further invoice is issued. You can undo the cancellation before that date. A period already paid for is not refunded; our Refund Policy has the details.
You own it. Every workspace is kept separate from every other, and every plan keeps an audit trail of who changed what. You can export your data at any time, and if you leave we keep it for you to export — we will tell you at least 30 days before we ever delete a closed workspace. Our Privacy Policy explains how we look after it.
Online, in rupees, through our payment partner PayU. A paid plan switches on the moment the payment goes through; if a payment fails, nothing is switched on and nothing is charged.
Something else? Talk to us.
Sign in or create your account, choose a plan and the number of people, and get your quote in a minute.
Subscriptions follow our Terms and Refund Policy.
