Business Booster
Every customer question answered, and nothing lost on the way
CS Helpdesk, a WhatsApp Inbox and CRM in one package, with an AI support agent on the way. Every email becomes a ticket with an owner, your team replies in your business’s name, and you see how fast every one was answered.
CS Helpdesk
Every ticket, one desk
How it works
Helpdesk holds every ticket, the WhatsApp Inbox every chat, and CRM the customer behind both.
By email or on the customer portal — it becomes a ticket with an owner.
In your business’s name, with macros and canned replies for the common questions.
A ticket link in every mail, and the whole thread on the portal.
Response times, SLAs kept and satisfaction on every closed ticket (Growth and above).
What’s inside
Each one works on its own, and all of them together. Every plan has them all — the plans differ in what each can do.
Customer tickets by email and the customer portal, each with an owner, a status and the whole thread.
Set up with you by our team, with your desk’s address. The price is on a call.
Your WhatsApp Business API number as a shared team inbox — for the customers who would rather chat.
Every customer on one page — their deals, orders, calls, notes and files.
An AI agent for your support desk, to work beside your team.
Being built. Until it opens, every ticket is answered by your team.
Tickets, with the response times you promise
One WhatsApp number, the whole team on it
Every lead, every follow-up, every deal — on one board
Plans & prices
Billed monthly. Each plan includes everything in the one before it — our team sets it up with you and gives you the price on a call.
Every customer email answered, with an owner
Price on a call
What you get
Promised response times, kept — and measured
Price on a call
Everything in Starter, plus
A larger desk with rules for who handles what
Price on a call
Everything in Growth, plus
Helpdesk, the WhatsApp Inbox and CRM are billed together — the apps’ own prices added up, nothing on top.
Helpdesk and CRM are priced per person on the desk; the inbox includes its users.
Meta’s per-message charges are billed through your WhatsApp Inbox at cost.
The plan is billed monthly in advance, with a numbered GST invoice.
Subscriptions follow our Terms and Refund Policy.
Questions
Not today. Tickets come by email and the customer portal; WhatsApp chats are answered in the WhatsApp Inbox, and both sit on the customer’s CRM record.
It is being built for this Booster. Until it opens, every ticket is answered by your team — talk to us to be among the first to get it.
Yes. Every mail carries a link to the ticket, and the customer portal shows the whole thread.
Yes — replies go out in your business’s name, not ours.
From the Growth plan: SLA policies with your business hours, and reports on how many were kept.
The plan is billed a month at a time, in advance, and a month already paid is not refunded. Cancellation follows our Terms.
Book a free 30-minute demo and we will show you a customer’s email becoming a ticket, an answer and a closed case.
Subscriptions follow our Terms and Refund Policy.
